Preparing for Medicare Open Enrollment: Know Your Rights During Medicare Open Enrollment

Shopping for Medicare can be an exciting time; it is when you can find a plan that offers the coverage you need and saves you money. But it can also be a hectic and frustrating time, when you could get scammed or hounded by ads, calls, and mail telling you which plan to enroll into or which insurance company to use. Remember, you have rights during Medicare Open Enrollment, and knowing them will protect you from some of the nuisances that tend to happen at this time.

Limitations on Contactcaucasian woman with a phone handle up to her ear and looking at a computer screen

Did you know that Medicare agents cannot call you without your consent? They can only contact you if you fill out a form agreeing to be contacted. You cannot be contacted:

  • If you do not have a relationship with the company.
  • By email unless you have agreed to receive emails from the agent.
  • With flyers, door hangers or visits to your home unless an agent has a scheduled appointment with you.

Limitations on Sales

If you do agree to be contacted by an agent, they can then talk to you about Medicare options that can help save you money. However, they are limited in what they can discuss with you. They cannot try to sell you all different kinds of Medicare plans; they can only speak to you about what you are interested in. You will fill out a Scope of Appointment form prior to the meeting, and this form will set limits on what they can discuss. For example, if you check that you are only interested in Medicare Supplement Plan options, then that is the only thing they will speak to you about. 

person holding a cellphone with an unknown caller on the screen
Scammers will try to call to steal your information during the Open Enrollment, which is why it is important to never give out your information over the phone.

Be aware that no agent ever has the right to threaten you with taking  away your benefits if you do not sign up for a plan. They also cannot try to bribe you with gifts to try and get you to sign up for a plan.

Side note: Scammers might try to call you and act as a representative from Medicare in order to try and steal your Medicare ID number and other personal information. No Medicare representatives will ever call and ask you for that information over the phone; if they do need to connect with you, they will send you something in the mail. Unless you specifically filled out a form to be contacted by a Medicare agent, hang up – and never give out any information over the phone!

Use A Professional Licensed Agent

With EZ.Insure, you will never have to worry about your privacy being compromised or your rights being violated. Our licensed insurance agents are highly trained and pride themselves on providing help in a professional yet caring manner. In order to protect you, EZ.Insure uses state-of-the-art technology to keep your information secure when you fill out our form. We go a step further by providing you with one and only one agent to work with- you will never get bounced around from agent to agent. 

We work hard in order to make sure you save money. We’ll compare all available plans in your area, so you can find a Medicare Supplement Plan that will help pay for what Original Medicare does not. To get free instant quotes, simply enter your zip code in the bar above, or to speak directly with one of our licensed agents, call 888-753-7207.

About The Author:
Cassandra Love

With over a decade of helpful content experience Cassandra has dedicated her career to making sure people have access to relevant, easy to understand, and valuable information. After realizing a huge knowledge gap Cassandra spent years researching and working with health insurance companies to create accessible guides and articles to walk anyone through every aspect of the insurance process.

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